Sprint Store at 318 Stratford Square Mall Suite C-18, Bloomingdale, Illinois.

Sprint Customer Care directed me to the stratford "corporate store," which was not corporate by any means. Not the store's fault. However, after explaining my ongoing situation (5 months dealing with a fraudulent charge for a free upgrade...literally), they were not able to help, nor stay to talk to a manager at customer care, whom I waited on hold for over 20 minutes to speak to. This was an emergency, my service was turned off due to the situation, and without a working cell phone this put a shelter dog's life in jeopardy. They couldn't have cared less. The guy's response was "I feel you, I've worked 13 hours today." Ok Mr. Sprint, try "I've been up 36 hours trying to save a shelter dog's life, which you are directly putting at risk right now by wasting even more of my time explaining your version of a 'bad day,' which is getting paid overtime at a job in a warm mall. Get real. I wouldn't recommend this place for the simple facts stated above. Animal lovers should consider staying out of Stratford Square Mall Entirely, considering they already house Furry Babies Inc.